top of page
Frequently Asked Questions
Answers to the most common questions about custom boxes, timelines, and orders.
General
RETURNS
Still Wondering
Boxed & Bespoke creates personalized pieces and curated details for celebrations and life's special moments. Choose individual pieces, build a coordinated box or let us create something completely Bespoke around your occasion, people and style.
Almost anything we can thoughtfully make our own. From apparel, drinkware, and candles to custom illustrations and custom card game. Party details matter, so do gifts. Personalization can include, names, dates, themes, photographs, custom characters and more,
Absolutely! Some of our favorite creations start with "Can you make this?" Tell us what your imagining and we'll let you know what's possible.
Yes! Send us a clear photo and we can create a custom illustrated character, inspired by you, someone you love, even your pet, Your artwork can then be incorporated into select apparel, gifts, and celebration pieces.
No. You can shop by individual pieces, build your own coordinated collection, or have us create a complete bespoke concept.
This is our most personalized option. You tell us about your occasion, who you're celebrating, your style, insporation and budget. We will take it from there and develop a custom concept specifially for you.
For custom artwork and designs requiring approval, yes. We'll send a proof before production begins. Once a design has been approved and production has started, additonal changes may incur a fee.
Custom designs include up to two rounds of reasonable revisions unless otherwise stated. Additional revisions or significant changes to the original concept may require an additional design fee.
The earlier the better. Timing depends on the item, quantity, and level of customization. Bespoke and larger event orders require more lead tine than individual pieces. If your date is approaching, contact us, We'll tell you what we can realistically create in time.
When our production schedule allows, yes. Rush fees may apply.
Yes. Upload your invitation, mood board, color palette or insporation when submitting your request. We'll use it to help create a cohesive look while keeping your design uniquely yours.
Yes, we can create coordinating pieces for bridal parties, birthdays, trips, showers, corperate gifting & other celebrations. Quantity pricing may be available depending on the product and order size.
Yes. We can create custom apparel, accessories, candles, body butters, gifts, packaging and curated collections for companies, clients, teams & events.
Of course. Shipping costs and timing depend on the size, destination, and contents of your order. Larger or specifically fragile Bespoke orders may require special shipping arrangements.
bottom of page