Privacy Policy

Effective Date: September 20, 2026

Boxed & Bespoke respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide through our website.

Information We Collect

We may collect information you voluntarily provide, including your name, email address, phone number, shipping details, event or project information, photographs, design references, and messages submitted through our contact forms.

If you place an order, we may also receive information needed to process payment, production, shipping, and delivery.

How We Use Information

We use your information to:

Respond to questions and inquiries

Prepare quotes and custom proposals

Create and fulfill personalized products

Process orders and coordinate delivery

Communicate about your project or order

Improve our website, products, and services

Prevent fraud, misuse, or unauthorized activity

How We Share Information

We may share information with trusted service providers when necessary to operate the business, including website hosting, payment processing, shipping, production, and technology providers. These providers may only use information as needed to perform their services.

We do not sell your personal information.

Photographs and Design Materials

If you provide photographs, names, logos, or other creative materials, we use them only to complete your requested project unless you separately authorize us to display the finished work for marketing or portfolio purposes.

Cookies and Website Technologies

Our website and service providers may use cookies or similar technologies to operate the site, understand website usage, and improve performance.

Data Retention and Security

We retain information only as long as reasonably necessary for business, legal, accounting, order, and customer-service purposes. We use reasonable safeguards to protect information, but no online transmission or storage system can be guaranteed completely secure.

Your Choices

You may contact us through the Contact page to request information about the personal information we maintain about you or to ask us to update or delete information, subject to legal and legitimate business requirements.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact Boxed & Bespoke through the Contact page on this website.